The Researchers

Chris BarkerCHris Barkercropped

A Software Engineer, Game Developer and Digital Artist. A graduate of Plymouth University with a BSc (Hons) degree in Digital Art and Technology, Chris primary focus was in mobile locative media and pervasive computing. Since finishing his degree in October 2012, Chris has been employed at the Edinburgh College of Art, Edinburgh University under the supervision of Prof. Chris Speed. Recently Chris has developed web applications for the AHRC Connected Communities project Memories of Mr Seels Garden and the AHRC funded Cinematic Geographies of Battersea. This involved collaborating with research partners at the University of Liverpool, University of Manchester, University of Cambridge to produce interactive content for web and mobile platforms. Chris has presented locative media works at the Digital Landscape Architecture Conference 2013 in Bernburg, Germany and supported Internet of Things technologies at the EPSRC funded I Am Seeing Things symposium in Edinburgh, October 2012.

Dr Roger CliffeRogC2

A Senior Research Fellow with the Service Systems Group at WMG, University of Warwick. Roger has extensive industrial experience with blue chip organisations in Chemical engineering, Financial Services, Aerospace and Microelectronics in the UK, US, Asia and Eastern Europe. His academic background is in manufacturing systems although more recently, he has focused on the leadership of change in large and medium-sized business. He is an acknowledged expert in the areas of Strategic Change, Quality and Business Transformation, having presented over 50 papers to international conferences. His role in the HAT project is to act as overall project manager and support to the deployment of HAT applications in industry.

Dr. Guo LeiGL_02

A Postdoctoral Fellow at Institute of Systems Science (ISS), National University of Singapore. She is a lead researcher of ISSs Service Innovation team which develops practice-based research, teaching, and consulting in the area of Service Science, Management and Engineering. Her research interests cover a variety of areas including value-driven service innovation, IT- enabled service innovation and new digital business models. Recently, Guo was awarded the Land Transportation Innovation Fund as a Principal Investigator to study Singapore Commuters Travel Choices. In the study, she applied both qualitative and quantitative research methods including an ethnographic study of commuters behaviour and modelling for real time and self-reported travel data. Going further with the research findings, she aims to propose innovative approaches to urban transportation sustainability. Since 2006, Guo has worked with Professor Irene Ng on several research projects in the UK, Singapore, and China.

Ewa Luger

Research Fellow at the Horizon Digital Economy Research Institute, School of Computer Science, University of Nottingham

Dr Anil Madhavapeddy 11634

A Senior Research Fellow at the Cambridge Computer Laboratory, based in the Systems Research Group. He was on the original team at Cambridge that developed the Xen hypervisor, and subsequently served as the senior architect and product director for XenSource/Citrix before returning to academia. Prior to obtaining his PhD in 2006 from Cambridge, he had a diverse background in industry at Network Appliance, NASA, and Internet Vision. He is an active member of the open source development community with the OpenBSD operating system, a member of the steering committee for Commercial Uses of Functional Programming, and on the boards of various startup companies. He founded and directs the $4.5m OCaml Labs group at the Computer Lab, which promotes functional programming as a real solution for constructing mission-critical systems. Anil currently leads the construction of the Nymote platform, which provides a personal and self-managing platform for individuals to regain control of their identity and data from third-party providers. He is interested in meshing the HAT business models with Nymote tech to end up with a future where our homes don’t explode because they lose Internet connectivity.

Dr Xiao MaXiao

A Senior Research Fellow at the Service Systems Group at WMG. Prior to this, he was a Technology Transfer Specialist leading academic-industry knowledge transfer activities in digital innovation for the International Institute for Product and Service Innovation (IIPSI), University of Warwick. He works with a range of research teams and academic heads to initiate and champion digital innovation research, and identify industry applicable R&D opportunities. Xiao studied Computer Science in Beijing Institute of Technology (China) and E-Business Management at Warwick, where he subsequently obtained a PhD in Engineering. He also holds a visiting professorship in Inner Mongolia University (China) to establish UK-China Digital Economy Laboratory. Xiao is interested in a wide range of topics including disruptive innovation, knowledge management, information system management, business modelling, digital marketing, virtual collaboration, semantic web, ontology, social media & social network analysis, big/linked data, cloud technology and Internet of Things; especially where these topics meet. He also has a focus on Business intelligence, Decision Making, Private Equity, Start-up Investment, and International Trade.

Helen Oliver

helenoliverJoined the HAT project in July 2013 to work with Prof Jon Crowcroft at the Computer Laboratory in Cambridge.
Previously, she was at the Smith School of Enterprise and the Environment at the University of Oxford, where she worked with Dr Patrick McSharry on stream analytics for forecasting, applying IBM Infosphere Streams to the modelling and visualization of wind power forecasting and social media sentiment analysis.
Before that, Helen worked in the Design Engineering Group at Imperial College London, developing the concept mapping software designVUE for the Digital Sensoria project to investigate spatial hypermedia as a potential tool for facilitating the fashion design process, capturing design rationale, and facilitating collaboration in design teams.
She holds an MSc in Software Engineering from Kellogg College, where her dissertation was based on a practical exploration of ontology creation and information modelling in OWL/RDF, using clothing selection as a motivating example.
She has over 10 years’ commercial experience as a software developer in the private sector, having gradually fallen under the spell of computing after completing an undergraduate degree in Modern Languages (French and Russian) from Hertford College. Other than her native English, she speaks four languages, but, if confronted, will always claim to have been speaking a different one.

Laura Phillipslaura

An Associate Research Fellow with the Centre for Innovation and Service Research at the University of Exeter Business School. She has worked on a number of research programmes including the KT-Box, an EPSRC-supported Knowledge Transfer Award; the EPSRC/S4T programme; a contract research project with Rolls Royce; and as a research assistant to an ESRC Advanced Institute of Management (AIM) Service Fellowship award.

Dr Ganna Pogrebna

pogrebna landscapeAn Associate Professor of Decision Science and Service Systems with WMG, University of Warwick. She studied Economics in the University of Missouri Kansas City and the University of Innsbruck, and holds a PhD in Economics and Social Sciences. She was previously a a Leverhulme Research Fellow in the Economics Department of the University of Sheffield, and a postdoctoral research fellow with the University of Innsbruck, University of Bonn, Humboldt-University zu Berlin, Columbia University, and Warwick University. Ganna is interested in analysing individual and group decision-making under risk and uncertainty (ambiguity) using laboratory and field experiments as well as non-experimental data. She studies how decision makers reveal their preferences, learn, coordinate and make trade-offs in static and dynamic risk and uncertain environments with policy applications to leadership, generosity, and healthcare. Ganna’s work aims to develop quantitative models capable of describing and predicting individual and group behaviour in static and dynamic situations in the face of risk and uncertainty. She collaborates with Professor Kimberley Scharf and within HAT, she is particularly interested in the influence of digital technology on individual decision-making within the household and in the workplace.

Dr Peter Tolmiestlth513a--40743_m

A Senior Research Fellow at the University of Nottingham’s Mixed Reality Laboratory (MRL). He has conducted studies in a range of different topics, including the use of home networks and evolving infrastructures; pervasive gaming; a longitudinal study of inhabitants occupying an energy efficient home; the social context of musical performance and its consumption; the work of personal assistants; family rural activities; and the general conduct of domestic life. Peter has also worked on several projects as an independent consultant, most notably a wide-ranging study of TV and film production in collaboration with the London-based company Cleverplugs, looking to inform the development of new kinds of workflow technology across the film and television industries; a study of the work of bid managers to inform new ways of supporting distributed knowledge-intensive work; and examining the communication and decision-making practices amongst health professionals treating patients with breast cancer. Peter has been published widely in journals and conferences in the domains of Computer-Supported Cooperative Work, Ubiquitous Computing and Human-Computer Interaction. Prior to joining MRL in May 2006, he worked with the Xerox Research Centre Europe, and was originally a member of the Centre for CSCW at Lancaster University.

Dr Susan WakenshawSusan W1

A Research Fellow at WMG, University of Warwick. She has been involved in several cutting-edge research projects funded by EPSRC in collaboration with manufacturing, digital economy and the defence industries. Her current research lies in the trans-disciplinary understanding of value and value co-creation, and innovation based on value. Her research interests are around consumer consumption experiences, identity projects, consumer culture theory and value. Prior to joining WMG, Susan was a research associate at Exeter Business School, University of Exeter. She also worked as a research assistant in the School of Public Health at the University of Cumbria and as a Marketing Consultant for an Independent GP Surgery (Court Thorn) in Carlisle. Susan holds a PhD in marketing specialising in consumption and consumer relationships and an MRes in Management Science both from the University of Lancaster. She also holds an MSc in International Agriculture and Food Marketing from the University of Newcastle upon Tyne and a BSc in Pharmaceutical Science from the West China University of Medical Sciences.

Mark Skiltonmarkskilton

Professor of Practice with the Information Systems & Management Group at Warwick Business School, University of Warwick. Mark has held senior global Director positions in Information Technology in internal and external consulting internationally in many industries and organisations. He has over 30 years’ experience in a wide variety of customer facing and provider solutions strategies, consulting to board level in operating model transformations and value creation. His experience includes new media multi-channel services, big data analytics and mobile ecosystems for new business models. Mark is active in international IT standards in ISO, The Open Group and architecture best practice certifications with focus on open protocols and best practice business systems models. He has published internationally and is a regular invited speaker at conferences and media on new technology ecosystem platform strategies, monetization and value metrics, cloud computing and cyber security. Mark’s current research interests are in technology ecosystems around defining value and monetization; multi-channel operating model strategies; data standards, governance and compliance, and visualisation strategies.

Paul Taskerpaultasker

Chair of the Industrial Advisory Board for the HAT project. He works independently as a consulting engineer and is an RAEng Visiting Professor in Integrated System Design with the University of Kent and Cranfield University where he is also Director, TES Services within the EPSRC National Centre for Through-life Engineering Services. Paul is a Chartered Engineer (CEng), as well as a Fellow of the Royal Institution of Naval Architects (FRINA) and Royal Corps of Naval Constructors (RCNC). He has a wide interest in the management of complex engineering programmes and an interest in product and service innovation in particular where he works with academia to support the development of industrial capability. Having worked mostly in the defence sector, Paul has held engineering leadership positions for naval systems design and in-service support, most recently being responsible for the design of the Astute Class submarines.

Peter Wardpetercropped

Program Manager of the HAT project. He is also a Doctoral Candidate with Professor Irene Ng at the Service Systems group at WMG, looking at patience adherence in sub-Saharan Africa and why some supply chains are better than others at delivering value propositions that address contextual variety in the last yard.
Peter has over 3 decades of IT experience, with skills and experience in consultancy, technical architecture, relationship management, application development, project management, mentoring, coaching and training. He has a passion for making a difference in sub-Saharan Africa, where he has delivered several projects, in Ghana, Tanzania, DR Congo, Rwanda and most recently Zambia, whilst working with IBM.
Peter, who currently works one day a week with IBM, is a Chartered Engineer, a Fellow of both the Institute of Engineering and Technology and the British Computer Society, and is an Open Group Distinguished IT Specialist. He has also lectured at WMG for over 15 years on subjects as diverse as Service Science and the Challenges of Technology Selection, and co-developed WMG’s original Service Design and Delivery module and is on the steering committee for the Service Management and Design MSc.

Nabeel Shaikh

A Database and Software Engineer with the HAT project, looking at integrating different information sensors to the HAT, further development of its APIs and deployment of HAT databases. A programmer with a background in Software Engineering and Artificial Intelligence, he also holds a Master of Research degree; his thesis was titled Enterprise Resource Planning System Implementation And Success Measurement: Case Study Of A Small To Medium-Sized Enterprise. Nabeel has an interest in converting active research into software products and his previous work include programming low carbon building software ClimateLite for Building Research Establishment Ltd, Obsolescence Management software for Cranfield University, SAGE Excelerator technology for CODIS and the Lighting and Thermal method for Cambridge University & Instituto Superior Técnico Portugal.